Shipping policies

Carrier: We exclusively partner with DHL to ensure efficient and reliable delivery of your orders.

Processing Time: Orders are processed within 1-2 business days upon payment confirmation.

Customisation: Please note, customisation and shipping for all products require 2-4 weeks depending on the complexity and sophistication of the jewelry. We appreciate your patience and understanding during this time.

Shipping Time: Estimated shipping times may vary based on your location. Once your piece is ready and shipped, DHL will provide tracking information and based on our experience deliver within 7-12 days.

International Shipping: We offer international shipping through DHL. Customers are responsible for any customs duties or taxes incurred.

Shipping Costs: Shipping costs are calculated at checkout and are based on DHL rates.

Delivery Address: Ensure the accuracy of your delivery address. We are not responsible for orders shipped to incorrect addresses.

Tracking: Track your shipment using the provided DHL tracking number for real-time updates.

Thank you for choosing us! Your satisfaction is our priority. For any shipping related queries, please drop us a line at or reach out directly on +961 70 896815.